Privacy Policy

At Gourmet Meals we are committed to protecting your privacy. Any personal information we collect about you is used to provide you with the best possible product and service, and to keep you informed of any additional services we may offer which may be relevant to you.

How we collect the information.

We may collect personal information about you when you speak with us over the telephone, send us correspondence by letter, fax or email, visit our web site, or when you have contact with us in person (including agents or contractors such as delivery drivers). Gourmet Meals does not at any time collect any information from our customers if it is not voluntarily given to us.

What information we collect.

When you order meals from Gourmet Meals we may need to collect some or all of the following details:-

 

 

  • Full name and address
  • Contact telephone number/s
  • Delivery instructions
  • Credit card details
  • Email address
  • Any special requirements
  • How you heard about us

 

Gourmet Meals may also use the above information to let you know about new products, promotions, and relevant information which we think you will find useful. At times, we may also request information through, surveys or competitions. Your participation in any of these is completely voluntary. If you prefer not to be contacted with this type of information, you have the option not to receive these types of communications. For more information please refer to our "Opt-out" section below.

Disclosure of personal information to third parties.

We may disclose relevant personal information to third parties when necessary. For example, your delivery details will be shared with our contracted delivery drivers or agents. Other than for the above, we will not disclose or share your personally identifiable information to any third parties for marketing or any other purpose without your prior consent, unless required by law.

Opt-out

You may request at any time to have your personal details removed from our data base if you no longer wish to receive some or all of the communications we regularly send to our customers such as newsletters, menus and promotional flyers. Simply Contact Us to “opt out”.

Online information: Cookies & IP Address

Cookies are pieces of information that a website transfers to an individual’s hard drive for record keeping purposes. We do not use cookies to identify specific individuals or for the operation of our site.

The use of advertising cookies sent by third-party servers is common in the Internet industry and you may have received a cookie from another site: we do not control these cookies, and a different cookie policy may apply to them. If you have received a cookie from one of our advertisers, we may use the existence of the cookie to measure an advertiser's performance but we do not store any information linking that cookie with your account.

When you click something on our website, you give us the address of your computer (the IP address) so our website can deliver the new page to you. We do log which pages are displayed to which IP addresses so we can tell what pages on our site are used as part of a visit.. There is no personal identifiable information collected in our log files. We do not automatically log personal data and we do not link information automatically logged by other methods with personal data about specific individuals while you are just viewing our website.

If you place an order online using a credit card, we specifically record your IP address with the use of the credit card as part of our fraud prevention measures.

Contacting Gourmet Meals

Should you have any queries regarding this privacy policy or feel your privacy has been breached in any way, please Contact Us.