Customer Stories That Reflect Our Journey at Gourmet Meals

Customer Stories That Reflect Our Journey at Gourmet Meals

Since 1993, Gourmet Meals has proudly served Australians with wholesome, pre-made frozen meals designed to make healthy eating simple, delicious, and accessible to everyone. Over the past three decades, our commitment has remained the same: to deliver high-quality, nutritious meals that bring comfort, flavour, and convenience straight to your door.

For many of our customers, especially daughters and family members caring for ageing parents, our meals aren’t just dinner, they’re a reliable way to look after the people they love. We’ve heard countless times how reassuring it is to know that mum or dad has a nutritious, balanced meal ready to heat and enjoy. It’s the peace of mind that matters, and it's what drives us forward every day.

A History Built on Quality and Care

From our humble beginnings, we’ve stayed true to a simple philosophy: good food should be easy to enjoy. Every meal we prepare is made with care, using quality ingredients that are both balanced and full of flavour.

We know that life gets busy, especially for adult children managing work, family, and the increasing needs of ageing parents. Cooking every night isn’t always possible, and ensuring your parents are eating well can feel like one more thing on an already long list. That’s why our range is designed to support independence, choice, and wellbeing.

Our menu includes both regular and large-sized meals, many containing 25 grams of protein or more, an essential nutrient for seniors to maintain strength, mobility, and energy. Whether your parents are seeking gluten-free meals, high-fibre options, lower-sodium alternatives, or dairy-free dishes, you’ll find a variety of choices tailored to meet specific dietary needs without compromising on taste.

Browse our full menu here.

Ethics That Guide Everything We Do

At the heart of Gourmet Meals is our commitment to quality, nutrition, and customer satisfaction. We believe that everyone deserves access to healthy meals that taste as good as they are for you, especially seniors who may struggle with appetite, energy, or the physical demands of cooking.

That’s why every meal is prepared in a controlled kitchen environment, ensuring freshness, food safety, and consistent quality across our entire range. For daughters supporting elderly parents, this means one less worry. You can feel confident knowing each meal has been cooked safely and designed with dietary balance in mind.

Our customers aren’t just numbers; they’re part of the Gourmet Meals family. From the moment you place an order to when it arrives at the door, our team ensures a smooth, personal, and reliable experience. Our delivery team is known for its kindness, bringing meals inside, checking the order together, and greeting customers with genuine care.

Many families have trusted us for over 30 years, a testament to the connection and confidence we’ve built within the community.

Supporting Carers and Families with Aged Care Made Easy

We’re proud to partner with Aged Care Made Easy, a service dedicated to helping families navigate Support at Home packages, support programs, and aged-care pathways. For many of our customers, especially women aged 45+ managing the care of ageing parents, this partnership offers meaningful support and guidance.

Gourmet Meals is an approved associate provider for Support at Home funded meal services, which means eligible customers can receive our meals with a subsidy. For daughters supporting elderly parents, this partnership brings:

• Financial relief through government-subsidised meal services
• Less stress, knowing meals meet nutritional and safety standards
• More independence for parents who still want control over their food choices
• Simplified weekly routines with meals already portioned and ready
• Professional coordination, ensuring everything runs smoothly

It’s caregiving made easier, without compromising on quality or dignity.

Real Stories from Our Valued Customers

We’re grateful to have received heartfelt feedback from customers across Australia, each story a reminder of why we do what we do. Many of these stories come from families who want the very best for their loved ones.

Linda, QLD:
“Every time an order is placed, nothing but friendly, professional, and helpful staff over the phone. The deliveries and the personal touch of taking the meals inside, compared to other companies, is great. Management must be doing an amazing job because it shows from the efforts of the employees that work for Gourmet Meals. Amazing company!”

Jakobie, QLD:
“Out of all the pre-made meal services I’ve tried, Gourmet Meals is the best. Not only are they affordable, but they are also nutritious and delicious! So often pre-made frozen meals all taste dull and boring, but Gourmet Meals taste fresh and full of flavour.”

Mandy, NSW:
“I had been struggling to find the motivation to cook meals for one person. Thinking about what to cook became a challenge I couldn’t bear to face. I decided to give Gourmet Meals a go and initially ordered one week’s supply. Not only do I now have a variety of meals, but they are enjoyable to eat as well.”

Neal, QLD:
“What a great service and fantastic meals. My wife and I both work in jobs now where we don’t get to cook much, and we love to cook. This gives us the chance to eat good, healthy meals until we have the time to cook fresh meals. Thanks, keep up the good work!”

Bev, QLD:
“Our first time ordering your meals. So very happy with what we’ve chosen. Most impressed. I have Coeliac Disease and love having meals on hand. It’s so hard for Coeliac’s to buy ready-made meals at the local shops, so I find these meals super convenient, tasty, and so easy to just heat up.”

A Future Focused on Nourishment and Connection

As we look toward the future, we’ll continue doing what we love most: preparing nutritious, homestyle meals that Australians can depend on. Whether you’re a long-term customer, a daughter supporting elderly parents, or someone discovering us for the first time, we’re here to make daily life easier, healthier, and more enjoyable.

Discover the full range of menu options available and learn more about our story at Gourmet Meals.